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Cold Callers

Alert message sent 30/06/2021 21:22:00

Information sent on behalf of Humberside Police

Crime Prevention Advice

Hello residents in the area of Starthmore avenue, Sliverdale and Riversdale Road area have been concerned re persons knocking on doors asking for donations towards a local football team, I have made enquires with the club and this was genuine. The persons knocking did have identification with them and relevant leaflets.
I have added some advice re Cold Callers should anything happen in the future/
Cold callers can be persistent but it’s important to remember that this is your home; you have every right to be cautious and you’re not obligated to let anyone inside that you don’t feel comfortable with. When you hear a knock at the door, it’s always best to follow these steps:

Lock your doors
Before going to the front door, check that your back door – and any other entry point – is locked. Some scams may involve someone gaining access through the back while you’re distracted at your doorstep. Locking the door will prevent unwanted access.
If they do provide identification, examine it thoroughly. If it’s just a card with a mobile phone number on it, it’s best to throw it in the bin right away and refuse to give the caller any of your time. A reputable tradesperson should be able to present qualifications, identification, their company address/contact information and references from previous customers.
You can put the chain on the door for extra security – keeping you in control of the situation. If they identify themselves, as a representative for a firm or company, for example, ask for official identification. If they fail to provide any, then ask them to leave and not to return without identification.
If you’re still wary after this, you can call their company for further verification. You can also tell them that you’re not interested and walk away. At this point, if they persist, you can always call for help. Dial for the police with 999 – or if you don’t feel like you’re in danger you can dial the non-emergency 101 number to report the situation.
The main thing to keep in mind is to stay calm and remember that legitimate sellers and tradespeople should have no problem with you taking these precautions. If a cold caller complains or persists by trying to verbally persuade you to let them in, for instance, you should keep them out of your home and phone for help.
Don’t be worried about saying ‘no’
A simple no should be enough and you can do further research on the tradesmen and their company once they’ve left, reporting them if necessary.
If you do find that you want work done around the property, always find reputable, trustworthy companies yourself. Ask for advice about firms others have used, and phone to make an official appointment. Even if a cold caller does make you aware of something that needs to be fixed, you’re not obligated to accept their services. It’s always best to use a trustworthy company that will come to your home on request instead of showing up uninvited.
With cold callers on your doorstep, it’s always best to be cautious. Even if they seem trustworthy, it’s wise to send them away and request them to make an official appointment in writing.

If you would anymore crime prevention advice please look on our website



Links and attachments: Humberside Police will only ever link you to secure web-sites we trust. We will only send you attachments where we believe it is absolutely necessary.
Message sent by
Wayne mellors (Police, PC, Hull North)

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