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DVLA Phishing Scam

Alert message sent 12/10/2020 15:55:00

Information sent on behalf of Humberside Police


The Neighbourhood Team for Brigg and Wolds have received a report from a member of the public in the area regarding a scam relating to an email purporting to be from the DVLA requesting you update your personal and financial details on their system.

The cyber criminals have made contact by email and used a phishing technique to try and obtain money from potential victims.

Phishing is where Cyber criminals use fake messages as bait to lure you into clicking on the links within their scam email or text message, or to give away sensitive information (such as bank details).

These messages may look like the real thing but are malicious. Once clicked, you may be sent to a non secure website which could download viruses onto your computer, or steal your passwords.

The emails purported to be from the DVLA stating that they have found irregularities in your profile and request that you update your information to avoid termination of your motoring license.

There are three main things that identify this email to be fraudulent:

-Email Address: This is the strongest evidence that this email is fraudulent but it is not the most obvious. Whilst the display name of the sender shows as from Driver and Vehicle Agency the actual email address is very different. Make sure to check the contact details by selecting the display name and opening the contact details. This process will vary on what device you are using. ONLY CLICK THE DISPLAY NAME IN THE EMAIL HEADER AND NOT ANY LINKS WITHIN THE EMAIL ITSELF.

-Premise: The DVLA do not require you to keep your payment details up to date and will not terminate your driving license for not doing so. If you have a direct debit for vehicle tax set up and switch accounts the direct debit is transferred with the Current Account Switch Guarantee.

-Language: The email does not read as through it has been written by someone who fully understands the subject matter. It refers to a Driving license as a "motoring license" and the DVLA as the Driver and Vehicle Agency. The email does not appear to be written by someone who fully understands the English language. For example when it says "You'll be taken to fill up your payment details". Most people would say will in your payment details.

If you have received an email which you’re not quite sure about, forward it to the Suspicious Email Reporting Service (SERS): report@phishing.gov.uk

Your report of a phishing email will help us to act quickly, protecting many more people from being affected.

The National Cyber Security Centre (NCSC) will analyse the suspect email and any websites it links to. They'll use any additional information you’ve provided to look for and monitor suspicious activity.

If they discover activity that they believe is malicious, they may:

-Seek to block the address the email came from, so it can no longer send emails
-Work with hosting companies to remove links to malicious websites
-Raise awareness of commonly reported suspicious emails and methods used (via partners)

Whilst the NCSC is unable to inform you of the outcome of its review, they can confirm that they do act upon every message received.
Message sent by
Lawrence Grant (Police, PC, Community Beat Manager Brigg and Wolds)
Attached files
File nameFile size
Scam Email DVLA.pdf38.0 KB

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